CalCalories Support

A little help, right when you need it.

Find answers about meal analysis, your account, privacy, and subscriptions.

Meal analysis

How estimates work, reviewing a result, correcting nutrition values, and saving a meal.

Camera & photos

Permission help for taking a meal photo or choosing one from your library.

Account & data

Sign-in, guest sessions, profile changes, signing out, and deleting your account.

CalCalories Pro

Subscription purchase, restoration, management, and cancellation through Apple.

Frequently asked questions

Start here.

Are CalCalories nutrition results exact?+

No. Results are AI-generated estimates for general wellness and may be inaccurate. Review the recognized food, portions, calories, and macros before you save anything. CalCalories is not a medical device.

How do I correct a meal result?+

After analysis, use the editable result panel to change the meal name, calories, protein, carbohydrates, or fat before saving it to your day.

How do I delete a saved meal?+

Open the meal from Today, choose Delete Meal, and confirm. The meal and its contribution to your daily totals will be removed.

How do I delete my account?+

Open You, choose Delete Account, and follow the confirmation steps. This deletes your CalCalories account and associated app data. Guest users can end their guest session from the same area.

How do I manage or cancel CalCalories Pro?+

Subscriptions are billed by Apple. Open iPhone Settings, tap your name, choose Subscriptions, then select CalCalories. You can also restore eligible purchases from the app.

Why can’t I use the camera or photo library?+

Open iPhone Settings, select CalCalories, and allow Camera or Photos access. You can always choose only the photos you want CalCalories to access.

Can I use CalCalories for medical decisions?+

No. CalCalories provides general-wellness information only. For a health condition, eating disorder, allergy, medication, or clinical nutrition decision, speak with a qualified healthcare professional.

Need more help?

Email us for product, account, subscription, privacy, or data questions. Please do not include passwords, authentication codes, or sensitive health information.

support@calcalories.app

Developer: Chan Ka Wai